Shipping

Delivery Areas

Extra Looners ships orders from France to numerous destinations throughout France and internationally.

Available countries and destinations may vary depending on the carriers, shipping conditions and restrictions applicable to certain destinations.

The delivery options available for your address will be automatically displayed during the checkout process.

Delivery Times

Delivery times vary depending on the destination, the shipping method selected and the carrier.

As a general indication:

• France: 2 to 7 business days

• Europe: 3 to 15 business days

• International: delivery times vary depending on the destination and carrier

These delivery times are indicative and refer to the transportation period after dispatch. They do not necessarily include the order processing time.

The usual order processing time is 2 to 3 business days, unless otherwise stated on the product page or during checkout.

Delivery times may be longer during periods of high activity, public holidays or due to circumstances beyond our control.

For international shipments, additional delays may also occur due to customs procedures.

Our Delivery Partners

Depending on your destination and the options available at the time of your order, we may offer different carriers and delivery services, including:

• Colissimo

• FedEx

• Mondial Relay

• Chronopost

• Shop2Shop

Available carriers and their respective shipping rates are displayed during the checkout process.

The delivery options offered may vary depending on the country, delivery address, parcel weight and dimensions.

Order Tracking

When the selected delivery service provides tracking, a tracking number may be provided after your order has been shipped.

Tracking information is generally available through your customer account and/or via the tracking link provided by the carrier.

It may take some time for tracking information to become active after the parcel has been handed over to the carrier.

Managing Delivery Delays

We make every effort to prepare and dispatch orders within the stated timeframes.

Once a parcel has been handed over to the carrier, its transportation is handled by the carrier.

In the event of a delay, we remain available to help you track your shipment and, when necessary, assist with contacting the carrier.

Delivery times may exceptionally be extended due to weather conditions, disruptions to transportation networks, customs procedures or other circumstances beyond our reasonable control.

Additional Information

Shipping costs are calculated and displayed before you place your order.

For international shipments, customs duties, import taxes or customs clearance fees may apply in the destination country. Where these charges are payable upon delivery and are not included in the shipping price, they remain the responsibility of the recipient in accordance with applicable regulations.

For any questions regarding your delivery, order or shipment tracking, you can contact us using the contact methods available on our website.

We will do our best to assist you and provide a response as quickly as possible.

Last updated: September 2026